FAQs

Why LEERDO?

We at LEERDO try our best to curate the upcoming and old sought after sneakers, apparels and accessories. Our inventory is supported by the independent sellers. Such as streetwear resellers, sneaker and accessories collectors and we define them our consignors. LEERDO runs on a consignment base platform.

Are the Sneakers, Apparel and Accessories listed on Leerdo website Authentic? 

All items are carefully checked by our experienced team members to ensure 100% authenticity of the items. Leerdo Guarentee All Items are 100% Authentic and Verified.

Do you ship within Australia? 

We ship WORLDWIDE.

How does LEERDO defines 'DEADSTOCK' Sneakers?

LEERDO defines "Deadstock" as an authentic, new, unworn pair of sneakers. They are complete with original box including the box lid and the box label indicating the shoe size, as would be acceptable for sale at a retail location. “Deadstock” sneakers also may or may not include additional accessories (such as laces) that were included in the original packaging at purchase. 


As with sneakers sold at retail, some pairs will pass "Deadstock" inspection despite being unlaced, tried on for fit, and/or having slight manufacturer flaws and imperfections that are uncontrollable. In addition, all "Deadstock" sneakers must come in the original box, which may have encountered minimal damage from shipping, discoloration from storage and/or any normal wear and tear due to aging.


When it comes to older pairs,”Deadstock” sneakers can include signs of aging, including yellowing and should be worn at your own risk. "Deadstock" sneakers that are over 5 years old, when worn, may experience structural weakness and a lack of durability.

We do allow the original box to be slightly damaged, such as minor dents and rips. We do not allow boxes with major rips or tears.
 

What Payment options Leerdo provide?

We accept payments via Bank Transfer, Credit Card, Paypal, Afterpay, Laybuy, Zip Pay and Humm Pay

How can I contact about my order?

Please, send us email on orders@leerdo.com

How can I Track my Order?

You will receive a shipping confirmation email once your package dispatched. A Shipping confirmation email will contains a unique tracking number. You can track your parcel by clicking on the link provided in the shipping confirmation email.

How I can determine the right Size?

We always recommend to check original manufacturer size guide. If you still not able to determine what size to buy, we are available on Chat support. Someone from our team will help you out with the right sizing.

Can I get refund and cancel my order? 

Unfortunately, All SALES are FINAL. Once order is placed on Leerdo.com there will be no Cancellations and Refunds. We are unable to do any exchanges or swaps. As we are consignment store, our consignor are paid after the sale have been made. For this reason we are very strict with our refund policy.

 

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